What Our Customers Say

We put you at the heart of everything we do – but don’t just take our word for it. Our customers speak for themselves when they talk about the trips we offer and our commitment to each tour. You can read our customer’s blogs, tour reports and case studies below.

We’re also happy to put you in touch with teachers who already travel with NGT – so you can talk to them first hand about the experience you will have. We constantly update what teachers are saying about our trips – and we hope you’ll be on there soon.

All Testimonials

Showing 20 testimonials

I also want to personally thank you, for all the support, guidance and help you have given me over the past year to make this trip a massive success. We are really appreciative. We were over the moon with our trip with some lovely feedback from students!!
Overall a fantastic trip - did really have the blues coming back to school yesterday.

Sacred Heart Catholic High School Rome, March 2025
Kimberley was very quick to respond to emails and reassuring with her knowledge of where we were staying (as it was new to me).
Outwood Academy Bydales Iceland Feb 2025
Overall, it was an amazing experience! A special thank you to Claire, who was kind, easy to communicate with, and made the booking process smooth. The clear deadlines, and straightforward forms made everything simple and hassle-free.
Marymount International School New York Feb 2025
Leanne was very helpful throughout the entire process - very quick to get back to me whenever I had a query or question.
Tavistock College New York Feb 2025
Claire was fantastic all the way through the process and during the trip.
St Benedict’s Catholic High School New York Feb 2025
Carole was fantastic help throughout the whole booking process. When I called asking for more information for questions, she was super friendly and helpful.
Gunnersbury Catholic School New York Feb 2025
Beth was patient, knowledgeable and friendly with a great manner. If she was unavailable, other team members were super helpful.
Hatch End High School Cologne Feb 2025
Rebecca has organised many trips for us in the past and it was very comforting to know that she was still at the helm. It is very important that we get one person who we have worked with so happily in the past and who we know we can rely on. Her advice and guidance throughout the trip and the ease we had when we got there because she had made everything so accessible and user-friendly was excellent. Rebecca is the biggest reason we will book again.
Cronton Sixth Form College Venice Feb 2025
Always ready to help and a pleasure to work with. The response time to emails has consistently been very prompt.
Stafford Grammar School Nice, Feb 2025
Elleanor is such a great ambassador for the company. I know that she is our main contact and I have every confidence knowing she is there. She’s a treasured asset to the company.
Honley High School London Feb 2025
Ilona was exceptionally helpful! We had to make several adjustments to our trip based on costings/logistics. Ilona was able to offer suitable alternatives.
Weston College Budapest Feb 2025
A fantastic trip, incredible support from Graham and the team.
St Hilda's School Krakow Feb 2025
It is just amazing to have someone with you every step of the way in case things go wrong.
Upper Wharfedale School
Whilst the main focus of the three days was the daytime activities, students also clearly enjoyed their time together and particularly the evenings in the hostel. The Messines Hostel is a superb venue with great facilities and plentiful food. Students were able to relax through playing a variety of card games and sports but also sitting around chatting about their experiences of the day.
Calthorpe Park Ypres, 2024
The whole company, especially Claire Miller, have been fab to work with.

St Benedict’s High School New York, Feb 2025
I really feel that the service you provide is seamless, so easy to follow and understand and for any school who is new to going on tour such a huge asset. It is quite obvious why you have been voted best, because your whole approach from beginning to end is outstanding.

Boldon School
Our flight was cancelled on the Sunday evening ahead of the Monday morning. Carole kept in contact throughout the night as our tour operator and Leanne was on call - she was amazing! I cannot thank the team enough for managing to reschedule the trip. The customer service was exceptional and made a potentially very stressful situation very calm for me to deal with as trip leader. The advice and communication was excellent. This is why I wouldn't go with anyone but WST. The best school tour operator anyone could wish for - we know we are in safe hands with WST, no matter how big or small the problem might be.
St Mary's College Trip to NYC - January 2025
It’s made me want to do more and when I go home, do little things to change.
Student attending Earth Summit
Always helpful with no matter how small a detail I wanted to check.
Really impressed, you were recommended by a friend at another school and certainly stood up to the reputation! Illona was really helpful and insightful.

Reigate Grammar School Amsterdam April 24
As always, we have had a fabulous experience and Carole Burrows was amazing!
Highworth Grammar School Cologne Christmas Markets, November 2024