What Our Customers Say
We put you at the heart of everything we do – but don’t just take our word for it. Our customers speak for themselves when they talk about the trips we offer and our commitment to each tour. You can read our customer’s blogs, tour reports and case studies below.
We’re also happy to put you in touch with teachers who already travel with NGT – so you can talk to them first hand about the experience you will have. We constantly update what teachers are saying about our trips – and we hope you’ll be on there soon.
All Testimonials
Showing 20 testimonials
As teachers across the country look to have a more diverse curriculum, I looked to change the battlefields we visited. I also wanted students to be more aware of the war beyond France and Belgium. Visiting Gallipoli is the perfect place for this.
Customer service is excellent!
I cannot thank Ilona enough for the huge amount of work she has put into our trip. This was my first time organising a trip abroad and she was extremely patient with me. She was very reliable and if I had any question, she’d answer my emails straight away with the information I needed. She has made our trip what it was. A very successful experience for me as staff and for our students.
Leanne always got back to me on the same day as my enquiry, even if it was just to say she was working on it. It gave me great confidence that my issue was being dealt with. Also, when I was contacted by another member of the team all this information still reached Leanne. I was actually really happy that other team members were involved, because then if I couldn’t get hold of Leanne, I knew someone else would be able to help me.
Where to begin. What an amazing trip to Paris. You girls were a credit to the school. We faced our fears together and became a stronger team! I am so excited for what this year brings for us as a squad. A big thank you to Sport Experiences and Elite Netball for making the trip so magical for our girls, we may see you next year!
We will be booking next year immediately on Monday and I’d love to have the same guides! Cannot thank Anglia Tours enough, arguably this trip is much better for my school as we are in a deprived area so the cost is lower but it’s also a less daunting trip for my students. Thank you again.
Thank you so much for the organisation that you did for the Rhineland trip, our trips co-ordinator thought your company was the most efficient she had ever dealt with so thank you!
The trip was brilliant. Really well organised- so much better than companies that we have used in the past!
Brilliant customer service and excellent working relationship. Communication outstanding. Trip could not have gone better.
The service from the start of the process was excellent. I felt all contact and communication with Shirley Stones was timely and efficient. She very much listened to requirements we had as a school and produced a wonderful trip at a competitive price. Once Leanne took over, the service continued. Always on the end of an email/phone when needed.
We have worked with WST – in particular Carole Burrows for years and we have always had the best experience! She is so helpful with any questions and extremely efficient with her work!
Really well organised, no issues at all. I felt supported throughout the whole process and someone was on hand to answer any questions at all times! Thanks to Becky, who was amazing at sorting everything, and nothing was too much trouble!
Thanks for all your help in initiating the Wicked Trip for our school - it was an amazing trip and super slick in terms of running!
Joanna went over and above her job in: supporting me through the changes at Study Experiences after the Covid gap years offering different options for students with accessibility needs; accommodating any necessary changes; contacting me and ensuring we were kept up-to-date. She was absolutely brilliant and an asset to the company.
Our students really enjoyed the seminar and the workshop. The workbooks were really handy to have alongside the seminar and really helped guide them to consider what attraction they could create during their workshop.
It becomes a massive bonding trip for the students. I see them grow up whilst they are there. They can be confident at home but when they get there it’s another matter. They develop a maturity. A highlight was the freedom they were given – they were quite surprised that I was relaxed about giving them free time and curfews. Also, they appreciated getting to know different people on the trip.
Becky who organised our annual London trip was excellent! She was totally on top of what we needed and problem solved from start to finish; she totally took the stress out of organising such a large trip. O
An outstanding service that catered for all of our needs. They were always on the other end of the phone and never failed to answer questions and put minds at rest. I cannot fault a single thing these people do, so focussed on customer care and the student experience. This is an exceptional company that has never failed to provide the best service, and one that we will use for many years.
NGT worked really hard to ensure communication was regular and clear, our trip from start to finish was extremely well organised, and they went above and beyond to accommodate the needs of our school and students, which involved some last minute changes. We couldn't recommend them highly enough and will look forward to working with them again in the future.
From start to finish the trip was amazing. From the finer details of planning the trip to being on hand during the trip. Everything we needed was sorted straight away. We will 100% be booking again through this company!